Products File Lock Tuner FAQ

File Lock Tuner FAQ

File Lock Tuner Frequently Asked Questions and Answers

  • Does Cocosensor File Lock support large files?
  • Yes, Cocosensor File Lock is only limited by available hard drive space.
  • What operating systems does Cocosensor File Lock Tuner run on?
  • Cocosensor File Lock supports all Windows versions and editions.
  • How long does it take to encrypt a file?
  • The operation process won't take too long and a progress bar will be displayed on the main panel of the software. Generally speaking, the encryption will be completed within a few seconds, or within a few minutes if there are too many files to be encrypted or if the files are large.
  • What to do if I forgot my password?
  • Basically the rule is that if you lose or forget your password, Cocosensor File Lock will not be able to decrypt your files, because your files can only be decrypted by entering the correct password.
  • Can I change the password without re-encryption?
  • No, you have to re-encrypt your folders or files if you want a new password. If you do have too many files to encrypt, we recommend to use a single and easy-to-remember password.
  • Must the password be set in English or numbers?
  • No, it is not necessary. The password is only required to be no less than six characters, either numbers, letters, symbols or Chinese, or a combination of the above all.